Incident Report

 

Subject:    Information, Technology and Coordination Lessons Learned - World Trade Centre
Date of Email:    Thu 26/08/2004

Report Detail:


Interesting comments made on pages 18 & 19 of this report - reference to GIS and usable information/data available to Emergency First Responders. This technology is now available to emergency responders in industry.

Spatial data and geographic analysis

“The spatial element enables data tha you have to be brought to that higher level [of usefulness] by being able to integrate it, analyze it, and present it in ways that you just can’t do conventionally.”

Interviewees pointed out that an emergency is almost always a spatial event. Consequently, mapping and geographic data analysis were crucial to response and recovery efforts, and to providing public information. The visual aspects of spatial data make it remarkably versatile and suitable for a wide variety of audiences, including expert analysts, emergency response teams, policy makers, and citizens. The use of maps to convey status and safety information is one of the unquestionable success stories of the response.

Spatial data provides a comprehensive view of many different attributes of the geographical region impacted by the emergency such as physical geography, critical infrastructure, building footprints, transportation routes, and demographic characteristics. These types of information can be geo-coded (associated with an exact place) which then allows them to be combined, compared, correlated, or integrated to produce new information.

According to one participant, the experience of using spatial data “led us to profoundly understand the importance of place and location and organizing data according to spatial attributes because then the data makes more sense from it being combined.” Geographic information systems (GIS) and location-based information services on the Web emerged as the most versatile analytical tool associated with the response.

"Information, Technology and Coordination: Lessons from the World Trade Center Response.

University at Albany, SUNY, Center for Technology in Government. 2004.

 
Linked documents: Click here to view/download PowerPoint document of Lessons Learned From World Trade Centre.